Cookie Policy

1. Introduction

This Cookie Policy explains how Complete Care Pharmacy uses cookies and similar technologies on this website in accordance with the ePrivacy Directive, the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011, and the General Data Protection Regulation (“GDPR”).

This policy should be read alongside our Privacy Policy.

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2. What Are Cookies?

Cookies are small text files placed on a user’s device when visiting a website. Cookies may be used for:

• maintaining website functionality;
• enabling secure logins;
• processing shopping cart activity;
• facilitating secure payment processing;
• improving website performance;
• understanding website usage and visitor interactions.

Cookies may be:

• session cookies, which expire when the browser is closed; or
• persistent cookies, which remain stored for a defined period.

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3. Legal Basis for Cookie Use

Strictly necessary cookies are processed on the basis of legitimate interests and are required for the operation, security, and functionality of the website.

Non-essential cookies, including analytics or attribution cookies, are processed only where consent has been provided through the cookie consent banner.

Consent may be withdrawn or amended at any time through the cookie settings banner.

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4. Strictly Necessary Cookies

The following cookies are necessary for the operation and security of the website and do not require consent under applicable ePrivacy rules.

Cookie	Purpose	Duration
wordpress_logged_in_*	Maintains authenticated user sessions	Session
wordpress_sec_*	Security and authentication	Session
wordpress_test_cookie	Confirms browser cookie capability	Session
wp-settings-*	Stores WordPress user preferences	Persistent
wp-settings-time-*	Stores timing information for user settings	Persistent
woocommerce_cart_hash	Maintains shopping cart integrity	Session
woocommerce_items_in_cart	Maintains shopping cart functionality	Session
wp_woocommerce_session_*	Maintains WooCommerce session state	Persistent
__stripe_mid	Fraud prevention and payment security	Persistent
__stripe_sid	Fraud prevention and payment security	Session
_lscache_vary	Website caching and performance optimisation	Persistent

These cookies are required to:

• maintain website security;
• facilitate requested ecommerce functionality;
• process secure payments;
• support website performance and session continuity.

Disabling these cookies may affect website functionality.

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5. Analytics and Attribution Cookies

The website may use limited first-party analytics and attribution cookies to understand how visitors interact with the website and to improve website functionality and user experience.

These cookies are only activated where consent has been provided.

Cookie	Purpose	Duration
sbjs_current	Stores current visit attribution data	Session
sbjs_current_add	Stores additional current session attribution information	Session
sbjs_first	Stores first visit attribution data	Session
sbjs_first_add	Stores additional first visit attribution information	Session
sbjs_session	Maintains analytics session activity	Session
sbjs_udata	Stores limited browser/session analytics information	Session
sbjs_migrations	Internal analytics tracking state	Session

These cookies:

• do not process payment card information;
• are not used for advertising profiling purposes;
• are not used to process prescription or healthcare information;
• are used solely for website analytics and attribution purposes.

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6. Third-Party Services

The website may utilise third-party services which set or process cookies as part of providing website functionality or secure payment processing, including:

• Stripe;
• WooCommerce;
• WordPress;
• website caching and security services.

Where third-party services process personal data, such processing is subject to contractual and regulatory safeguards where applicable.

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7. Healthcare and Prescription Services

Prescription submissions from healthcare professionals are accepted exclusively through secure Healthmail channels.

This website does not facilitate:

• the online sale of prescription medicines;
• the online sale of over-the-counter medicines;
• the online sale or shipment of regulated drugs;
• payment processing for prescription medications.

Accordingly, cookies are not used for profiling users in relation to prescription dispensing activity or healthcare treatment information.

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8. Consent Management

Users may manage cookie preferences through the cookie banner presented on the website.

Users may:

• accept all cookies;
• reject non-essential cookies; or
• manage preferences by category.

Consent preferences may be amended at any time.

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9. Data Protection Rights

Where cookies involve the processing of personal data, users may exercise applicable rights under GDPR, including:

• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to object to processing;
• the right to withdraw consent.

Requests may be submitted to:

managercl@completecarepharmacy.ie

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10. Updates to This Policy

This Cookie Policy may be updated periodically to reflect:

• legal or regulatory changes;
• operational changes;
• changes to website technologies or cookies used.

The most recent version will always be published on this website.